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Institutional Governance

Privacy Policy

This Privacy Policy governs the collection, processing, and protection of information by ARKA Technovation Private Limited (formerly known as Jaikvik Technology India Pvt. Ltd.) across our web applications, enterprise client portals, and corporate digital services.

Data Controller: ARKA Technovation Private Limited·CIN & DPIIT Registered·Rayos Business Park, Sector 63, Noida
Section 01

Information We Collect

Direct Business Inquiries: Full name, business email address, corporate telephone number, company name, project specifications, and commercial scope submitted via contact forms, RFP documents, or discovery sessions.

Technical Telemetry & Analytics: Browser type, operating system version, anonymized IP addresses, page response metrics, and interaction timestamps captured via privacy-focused telemetry to ensure optimal performance and security.

Client Operational Data: For clients utilizing our custom CRM/ERP and managed cloud deployments, all organizational data remains exclusively owned by the client and is processed solely to perform contractual services.

Section 02

How We Use Your Information

Contract Fulfillment: Delivering requested software development builds, SEO audits, corporate film productions, and digital marketing campaigns.

Technical Support & SLA Delivery: Responding to support inquiries, triaging server incidents, and maintaining 99.95% system uptime.

Commercial Communication: Providing requested milestone roadmaps, billing invoices, technical documentation, and strategic progress reports.

Legal Compliance & Security: Protecting against unauthorized access, malicious attacks, security threats, and fulfilling statutory requirements under Indian law.

Section 03

Strict Non-Disclosure & Zero Data Sale Policy

Zero Third-Party Sale: We do not sell, rent, monetize, or trade any client data, personal contact information, or proprietary business assets to third-party data brokers or marketing networks.

Confidentiality: All customer information and project specifications are treated with strict confidentiality under non-disclosure obligations.

In-House Processing: 100% of development, marketing analysis, and data engineering is handled by our full-time in-house pods based in Sector 63, Noida—never outsourced to unvetted freelancers.

Section 04

Data Security & Storage Standards

Enterprise Encryption: All data in transit is encrypted using TLS 1.3 standards. Sensitive credentials and client databases at rest are secured using AES-256 bit encryption.

Access Controls: Strict role-based access control (RBAC), multi-factor authentication (MFA), and audit logging are enforced across our internal systems.

Geographic Hosting: Managed production servers are deployed on enterprise cloud providers (AWS, Google Cloud) compliant with ISO 27001, SOC 2, and Indian data localization guidelines.

Section 05

Your Privacy Rights (DPDP Act & Global Standards)

Right to Access & Review: You have the right to request a complete summary of the personal and business contact information we maintain about you.

Right to Rectification: You may request immediate correction of inaccurate or incomplete corporate records.

Right to Erasure ("Right to Be Forgotten"): Subject to statutory retention requirements for accounting and taxation under Indian law, you may request complete deletion of your data.

Revocation of Consent: You may opt out of commercial communications at any time with a single click or written request.

Statutory Redressal Mechanism

Grievance Officer & Legal Notices

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023, the details of the designated Grievance Officer for ARKA Technovation Private Limited are provided below:

Designated Grievance Officer:

Mr. Kranti Parashar

Founder & Director

ARKA Technovation Private Limited

Official Correspondence:

Rayos Business Park, Office No- 202, C-4, Sector 63, Noida, UP 201301

legal@arkatechnovation.com / info@arkatechnovation.com

+91 97114 87316 (Mon–Sat, 9:30 AM – 6:30 PM IST)